Foxit PDF Editor is a popular and powerful tool that allows you to create, edit, convert, sign and protect PDF files. However, some users may encounter the issue that Foxit PDF Editor keeps crashing when they open it or a PDF file. This can be very frustrating and affect your productivity and workflow. In this article, we will show you some possible causes and solutions for this issue.
There are various factors that may cause Foxit PDF Editor to crash, such as corrupted installation, outdated version, incompatible plug-ins, system settings and more. Here are some common scenarios and solutions that you can try:
Scenario 1: Foxit PDF Editor crashes when you open it or a PDF file on Mac
If you are using Foxit PDF Editor or Reader for Mac, you may experience the issue that your computer freezes for some seconds when you open the software or a PDF file. This may be caused by the privacy settings on your Mac system preferences.
Solution: Please check whether you have set Foxit PDF Editor or Reader for Mac as a privacy application in your Macâs System Preferences. To do this, please follow these steps:
Click on the Apple icon on the top left corner of your screen and select System Preferences.
Click on Security & Privacy.
Click on the Privacy tab.
Select Accessibility from the left panel.
Check if Foxit PDF Editor or Reader for Mac is listed on the right panel. If not, click on the lock icon at the bottom left corner to make changes.
Click on the + button and browse to the location where Foxit PDF Editor or Reader for Mac is installed. Select it and click Open.
Make sure that Foxit PDF Editor or Reader for Mac is checked on the right panel.
Click on the lock icon again to save the changes.
After doing this, try to open Foxit PDF Editor or Reader for Mac or a PDF file again and see if the issue is resolved.
Scenario 2: Foxit PDF Editor crashes when you right-click on any file in Windows Explorer
If you are using Foxit PhantomPDF for Asus version 220.127.116.119, you may encounter the issue that Windows Explorer crashes when you right-click on any file. This is a known bug that is caused by the plug-in \"Convert to PDF ShellExtension\" plug-in. This plug-in enables you to convert file into PDF document by accessing Foxit's ConvertToPDF context menu when you right click on a file in Windows Explorer.
Solution: Please uninstall this plug-in from your computer by following these steps:
Go to Control Panel > Programs > Programs and Features.
Select Foxit PhantomPDF for Asus from the list and click Change.
In the Setup Wizard, select Modify and click Next.
In the Custom Setup window, expand Shell Extensions and uncheck Convert to PDF ShellExtension. Click Next.
Click Install to complete the uninstallation process.
After doing this, restart your computer and try to right-click on any file in Windows Explorer again and see if the issue is resolved.
Scenario 3: Foxit PDF Editor crashes when you save a document or apply signatures
If you are using Foxit PDF Editor version 18.104.22.168893, you may experience the issue that the software crashes when you save a document or apply signatures using Fill&Sign feature. This may be related to some settings or compatibility issues with your system or PDF files.
Solution: Please try the following methods to troubleshoot this issue:
Update your Foxit PDF Editor to the latest version by clicking Help > Check for Updates and follow the instructions to download and install the updates.
Repair your Foxit PDF Editor installation by clicking Help > Repair Installation and follow the instructions to complete the repair process. 06063cd7f5